Privacy Policy for 10DLC Messaging Services

Effective Date: December 17, 2024

1. Introduction
This Privacy Policy explains how Camp Zephyr (“we,” “us,” or “our”) collects, uses, shares, and protects personal information related to our 10DLC messaging services. By using our services, you consent to the practices described in this policy.

2. Information We Collect
We may collect the following types of information when you use our 10DLC messaging services:

  • Contact Information: Phone numbers, names, and email addresses.

  • Message Data: Content of the messages you send or receive, delivery status, and timestamps.

  • Technical Information: Device type, IP address, carrier information, and other metadata related to the messaging service.

3. How We Use Your Information
We use the information collected to:

  • Provide and improve our 10DLC messaging services.

  • Ensure compliance with legal and regulatory requirements, including those from mobile carriers and the Campaign Registry.

  • Send service-related notifications, such as delivery confirmations and updates.

  • Analyze service performance and resolve technical issues.

4. Sharing Your Information
We may share your information in the following cases:

  • Service Providers: With third parties involved in message delivery, such as carriers and messaging platforms, to ensure proper service functionality.

  • Legal Compliance: When required by law, regulation, or legal process, including compliance with 10DLC registration and verification requirements.

  • Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security
We use reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Despite these efforts, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Choices

  • Opt-Out: You can opt-out of receiving messages by replying “STOP” to any message you receive.

  • Access and Update: Contact us at mail@campzephyr.org to access, update, or delete your information.

7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting to our website or notifying you directly.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: mail@campzephyr.org

  • Phone: 361.547.2448

  • Address: 151 FM 3162 Sandia, Tx 78383